Question 1

WHERE DO WE SHIP ?

Accepted Answer

JACQUEZ currently ships to the United States, Puerto Rico and to the Dominican Republic when a valid U.S.-based courier address is provided.

Question 2

DO YOU OFFER FREE SHIPPING?

Accepted Answer

Yes. We offer free standard shipping on all orders.

Question 3

HOW CAN I TRACK MY ORDER?

Accepted Answer

Tracking information will be sent to your email once your order ships.

Question 4

HOW LONG WILL MY ORDER TAKE TO PROCESS?

Accepted Answer

Please allow 1–3 business days before shipment.

Question 5

HOW DO I FIND MY SIZE?

Accepted Answer

Please refer to our Size Guide for measurements and sizing information.

Question 6

NEED MORE HELP?

Accepted Answer

Contact us at shop@jacquezco.com. Our team will be happy to assist you.

Frequently asked questions