Shipping
Shipping
At Jacquez, we want your order to reach you as smoothly as possible. Please review our shipping details below.
Where do we ship ?
We currently ship to the United States and Puerto Rico.
We ship to the Dominican Republic when a valid U.S.-based courier address is provided.
Processing Time
All orders are processed within 1–3 business days.
Shipping Rates & Delivery Estimates
We offer free standard shipping on all orders.
Order Tracking
Once your order ships, you will receive a confirmation email with a tracking number so you can follow your package every step of the way.
Lost or Delayed Packages
Jacquez is not responsible for lost, stolen, or delayed packages once marked as delivered by the carrier. If you believe your order was lost in transit, please contact the shipping carrier directly using the tracking number provided.
Questions
For any shipping questions, you may email us at shop@jacquezco.com or fill out our contact form.